All about shipping

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After winning an auction on Wellbid, you might wonder: What should I do to get the bought item quickly? Here’s the lowdown.

02.06.2015_MFYou have won an auction and want to pay for your purchase as soon as possible? Go to My AccountAuctionsWon or follow the link in the winning notification message and enter your shipping address. You can specify a different address for every auction and have the items sent anywhere you want.

With the shipping address entered, auction verification begins. You will be able to pay for the item once the verification process is completed. You can pay using a card, online money transfer, or PayPal. At this point, you can also exchange the item for BIDs.

The payment amount includes the final price reached at the auction and the cost of shipping. Remember that, regardless of how many purchases you make, shipping is always charged per item.

On the other hand, if you win a BID pack for less than $0.10, you will not be charged for it at all! Just go to My Account → Auctions → Won and click “Pay”.*

When the item ships, you will receive a notification with the carrier’s name and tracking number. Keep in mind that there will be no invoice inside the package. You can download it from our site within 30 days of completing the payment. The invoice serves as a proof-of-purchase and is required for warranty claims and filing complaints. Items ship within 14 business days – but we do our best to have them on their way to you in 3 to 5 days.

Once you receive your purchase, do not forget to take a picture with it and send it to us along with a comment. In return, you will get BIDs to spend on even more amazing new products. 🙂

 

*Payment service providers do not support transactions for amount below $0.10.

Author: wellbid

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